About BITS
Our culture fosters an approachable team of managed IT services and cyber security professionals.
Friendly Excellence
We Serve Clients in a Wide Array of Industries
We provide expert level IT Support and Cyber Security services, giving you peace of mind and an available local team for day to day and strategic advice. We provide full IT security compliance, remediation of issues and disaster recovery planning. We leverage decades of experience with extensive partnerships across many industry segments.
Benefits of BITS
Embracing Innovation
Companies of every size seek innovation. We are constantly sharing and offering strategic advice by leveraging knowledge across our clients in many industry verticals.
A High-Performing Team
We've built our company organically, with a strong team culture. Headquartered in Boston with offices in San Francisco and Ann Arbor, our clients are located across the country.
Culture
We are focused on continuous improvement in everything that we do. Listening and learning from each other and from our clients is crucial to our success.
Life at BITS
Our Team in Action
Our Leadership
Meet the BITS Management Team
The experienced professionals behind BITS' commitment to exceptional IT service delivery.
Jim Stewart
CEO
Jim founded BITS with a mission to deliver enterprise-grade IT services to growing businesses. With over two decades of experience, he leads the company's strategic vision and client relationships.
Peter Wehrli
VP Network Security & CISO
Peter oversees all network security operations and serves as BITS' Chief Information Security Officer. He architects security frameworks that protect clients from evolving cyber threats.
Rob Kathmann
Director of Infrastructure Operations
Rob manages BITS' infrastructure operations, ensuring maximum uptime and performance for all client environments. He specializes in cloud migrations and hybrid infrastructure design.
Ludovic Roux
Director of Cyber Security
Ludovic leads the cybersecurity practice at BITS, managing threat detection, incident response, and security compliance programs for clients across multiple industries.
Frank Adamek
Remote Services Technical Operations Manager
Frank manages the remote services team, coordinating helpdesk operations and ensuring fast resolution times. He's the driving force behind BITS' 24/7 support capabilities.
Erik Olson
Director of Cloud / DevOps
Erik heads BITS' cloud and DevOps practice, helping clients migrate to and operate in AWS, Azure, and Google Cloud. He also guides engineering teams on CI/CD, infrastructure as code, and platform reliability.
Jules Bermingham
Project Management Engineer
Jules runs project management across BITS engagements and is an all-around engineer who keeps complex work on schedule. She leads client onboarding and larger multi-phase projects, bringing the eye for detail that keeps migrations, rollouts, and documentation accurate from kickoff to handoff.
BITS In The News
Excerpt from Boston Voyager
"BITS was founded in 2002 by Jim Stewart, who brought with him a background consulting on high-volume customer contact technologies for financial services firms and secure technology solutions for ultra-high-net-worth family offices - working with organizations such as Citizens Financial Group, Royal Bank of Scotland, and Fidelity Investments. When the economy shifted in 2008, BITS also shifted. We didn't realize it then, but the shift was a blessing in disguise. Since then, we've been working with companies of all shapes and sizes around Boston."
"I think we're known for being a rare breed of competent and cool IT people who clients actually like working with, as part of their team. We continue to be highly client focused. We have many clients who consider us to be part of their team and friends."
"I'm proud that we've worked with a number of great non-profits around the city, who are doing incredible work. I'm thankful that we've been able to contribute to some of their efforts and give back."